Note: Sears is currently in liquidation and is not likely to continue honouring this policy.

Synopsis

Please note that this applies to the Sears online store only and NOT Sears retail stores.

“We'll match any competitor's advertised price for identical merchandise offered in Sears catalogues and on www.sears.ca within 30 days of purchase.

For major appliances (including sewing and vacuums) we'll beat the difference by 10% on any competitor's advertised price on identical major appliances within 30 days of purchase.

We reserve the right to verify that the competitor is an authorized dealer located in Canada, that the advertisement is correct, and that the merchandise is identical (same brand, manufacturer and model name/number), and is in-stock at the competitor's local store. The competitor's offer must be in effect at the time of the Price Match request and the advertisement must pertain to the same geographic area.

Price Match Guarantee for Sears catalogue and website purchases does not include prices in Sears retail stores, Sears Home/Decor stores, Dealer stores, Outlet/Liquidation stores, Value stores, Sears Outlet Site or other Sears website exclusive advertised prices. Price Match Guarantee does not apply to Sears HomeCentral installed products and services, licensed departments or Sears Bank. Excludes competitor club, co-op or wholesale purchases, limited quantity offers, clearance, after-rebate or coupon discounted prices, auction website prices, discounts for 'cash' purchases and damaged, reconditioned, shop-worn, floor model or other items that are not new and first quality.

Offer applies to the purchase price of the merchandise only, and does not apply to add-on related services such as delivery, installation, maintenance agreements, special credit or financing terms.

This program may be amended or discontinued at any time without notice.

To request a Price Match: Price Match requests cannot be made at time of ordering; requests must be made in person. At pick-up, or within 30 days of pick-up or home delivery, bring in the local competitor's current print advertisement showing a lower price for the identical national-brand item, and your original Sears sales receipt, to the nearest Sears catalogue location. Canadian website prices as offered by comparable competitors will be honoured when accompanied by a printout of the current website advertisement. If your request qualifies, you will be refunded the difference in price.

For C.O.D. orders (where accepted), cash will be refunded or a cheque will be mailed to your home address; for account purchases the refund will be handled by a credit to the account used (credit may appear on the next statement that follows the statement showing the item purchase).” – Sears website

Quick Facts

Percentage

 100% and 110% on Major Appliances, Sewing Machines, and Vacuums

Price Protection Time Limit

 30 days

Proof Required

 Current print advertisement

Difficulty Level

 High

Successful Outcome Probability

 High

Conditions

  • Competitor is an authorized dealer located in Canada
  • Advertisement is correct, and that the merchandise is identical (same brand, manufacturer and model name/number), and is in-stock at the competitor's local store
  • The competitor's offer must be in effect at the time of the price match request and the advertisement must pertain to the same geographic area.

Exclusions

  • Does not include prices in Sears retail stores, Sears Home/Decor stores, Dealer stores, Outlet/Liquidation stores, Value stores, Sears Outlet Site or other Sears website exclusive advertised prices.
  • Does not apply to Sears HomeCentral installed products and services, licensed departments or Sears Bank.
  • Excludes competitor club, co-op or wholesale purchases, limited quantity offers, clearance, after-rebate or coupon discounted prices, auction website prices, discounts for 'cash' purchases and damaged, reconditioned, shop-worn, floor model or other items that are not new and first quality.
  • Does not apply to add-on related services such as delivery, installation, maintenance agreements, special credit or financing terms

More Information

  1. Price Match Guarantee on the Sears website
  2. Sears US Price Match Policy
  3. Sears Company Information
  4. Sears Return Policy
  5. Sears Gift Cards
  6. Sears.com
  7. Sears.ca

Canadian Price Matching Businesses

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