Synopsis

Note the differences between the Retail and Online Price Match Policies. Price matching in the Bricks and Mortar store offers more flexibility.

“In-store Policy:

In addition to our "Everyday Low Prices", Toys"R"Us Canada also offers a "Low Price Guarantee" subject to the conditions listed below.

•Item must be identical.

•A current, local Canadian competitor's advertisement must be presented and must show price.

•Competitor must have the advertised item in-stock and available for immediate sale in the same local market area.

•Any Coupons will be deducted from Toys"R"Us Canada's original price.

•Where a Low Price Guarantee is applied after purchase, the difference will be refunded in the same method as the original payment within 14 days of original purchase date. Original receipt is required.

•The Low Price Guarantee does not apply to the following: Membership clubs, offers exclusive to Internet, mail order offers, advertising errors and/or misprints, rebates or free/bonus offers, coupons, limited/minimum quantity, limited time offers, bundled offers, close-outs, liquidations/clearances, rain-checks or special financing offers or loyalty card points.

Online Policy:

In addition to our "Everyday Low Prices", Toysrus.ca also offers a "Low Price Guarantee" subject to the conditions listed below.

•The merchandise is identical and price is current.

•The price to be matched is the price quoted for Canadian online stores only.

•The merchandise is offered by a legal, authorized Canadian online retailer.

•The Low Price Guarantee does not apply to the following: Membership clubs, mail order offers, advertising errors and/or misprints, rebates or free/bonus offers, coupons, limited/minimum quantity, limited time offers, bundled offers, close-outs, liquidations/clearances, rain-checks or special financing offers or loyalty card points.

•Advertisement/website price is correct and not a pricing error.

•The competitive online store is in-stock and product is available for delivery at the time of request. (Not available on back-orders or pre-sells)

•www.toysrus.ca is in-stock and the product is available for delivery at the time of request.

•Where a Low Price Guarantee is applied after purchase, the difference will be refunded in the same method as the original payment.

•Low Price Guarantee is effective within 7 days of purchase date.” – toysrus.ca

Quick Facts

Percentage

 100%

Price Protection Time Limit

 14 days or 7 days online

Proof Required

 Advertisement

Difficulty Level

 Medium

Successful Outcome Probability

 Medium

Conditions

  • Item must be identical
  • A current, local Canadian competitor's advertisement must be presented and must show price
  • Competitor must have the advertised item in-stock and available for immediate sale in the same local market area
  • Any Coupons will be deducted from Toys"R"Us Canada's original price
  • Where a Low Price Guarantee is applied after purchase, the difference will be refunded in the same method as the original payment within 14 days of original purchase date (7 day for Toysus.ca). Original receipt is required.

Exclusions

  • Does not apply to the following: Membership clubs, offers exclusive to Internet, mail order offers, advertising errors and/or misprints, rebates or free/bonus offers, coupons, limited/minimum quantity, limited time offers, bundled offers, close-outs, liquidations/clearances, rain-checks or special financing offers or loyalty card points
  • Additional exclusions for Toysrus.ca
    • The price to be matched is the price quoted for Canadian online stores only
    • The merchandise is offered by a legal, authorized Canadian online retailer
    • Advertisement/website price is correct and not a pricing error
    • The competitive online store is in-stock and product is available for delivery at the time of request. (Not available on back-orders or pre-sells)
    • www.toysrus.ca is in-stock and the product is available for delivery at the time of request

More Information

  1. Low Price Guarantee on Toys”R”Us/Babies”R”Us web site
  2. Toys”R”Us/Babies”R”Us Return Policy
  3. Toys”R”Us/Babies”R”Us Gift Cards

Canadian Price Matching Businesses

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